Friends of STAR mailing list & Privacy Policy

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Christmas Newsletter 2017

Spring Newsletter 2017


Privacy Policy


OUR COMMITMENT TO HANDLING YOUR INFORMATION

This statement explains how we may obtain your information and how we will treat this information.

We have a legal duty under the General Data Protection Regulation to safeguard your personal data. We must also ensure that the data we hold is correct, useful and not held for longer than is necessary for the purposes for which it is being collected. Your personal data is any information that relates to you, and includes information like your name, address as well as any other information that could identify you, for example an internet address.

WHEN AND HOW DO WE COLLECT YOUR INFORMATION?

Here are examples of the times we ask for your information:
• When you join a STAR group committee
• When you sign up to a campaign or take a campaign action
• When you donate or fundraise for us
• When you subscribe to one of our mailing lists
• When you apply for a job with us
• When you volunteer or work with us
• When you contact us
• When you attend an event
• When we need to pay you for a service

When asking for your information, for example at an event or on our website, we will always explain why we would like to contact you, for example communications related to a campaign or fundraising event. You will also be able to choose whether you wish to be contacted and how you wish to be contacted, for example by email or telephone.

You can contact us directly at any time to ask us not to contact you in the future.

You have the right to ask for a copy of the personal data we hold about you or in certain circumstance to ask us to erase your data. To obtain a copy you can either ask us verbally or in writing and we will respond within one month.

If you would like to check, correct or update your details please e-mail us.

WHAT INFORMATION DO WE COLLECT?

Normally the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to.

EXAMPLES OF THE TYPE OF INFORMATION WE COLLECT

• Name
• Address
• Telephone number
• Email address
• Attendance at an event
• If you volunteer with us or work with us as a partner, or supply us with goods and services then you may provide us with additional information
• If you apply for a job, the information provided in your application
• When you visit our website we collect your Internet Protocol (“IP”) address and cookies

HOW MIGHT WE USE THIS INFORMATION?

• To contact you with information about STAR’s activities, campaigns, fundraising and events
• To support you as a member of STAR
• To provide services to you where agreed between us
• To process job applications
• To support you as a volunteer
• To process donations
• To improve our website

HOW DO WE PROTECT YOUR INFORMATION?

We store your information securely and restrict access as appropriate. We give training to our staff in how to handle information securely.

WHERE MIGHT WE SHARE YOUR DATA?

We will not share your data with a third party without telling you and getting your permission first. However, we may need to share data to comply with legal or statutory requirements.

HOW LONG WILL WE STORE YOUR INFORMATION?

The length of time we hold your personal information for varies depending on the type of information and its use. We may also retain data in accordance with statutory requirements.

Your data will only be held as long as is necessary for the purpose it was collected. The actual retention periods for different types of personal information we hold can be found in our data retention policy. If you have questions about the policy please e-mail us.
Once it is no longer necessary to store your information, we will delete or destroy it.

WHAT ARE COOKIES AND WHY DO WE USE THEM?

Cookies are used by website owners to make their services work and provide information about how people are using their site. We use Google Analytics to improve your experience of our website. Google Analytics relies on cookies so this is why we ask for your consent to use your cookies when you visit our website. To remove Cookies and prevent them from being set please visit: http://www.aboutcookies.org

We may collect IP addresses to better understand where our traffic is coming from, and to improve your experience of our website, however we do not use individual IP addresses for any other reasons or link it to other information about you.

QUERIES OR COMPLAINTS

If you have any questions or comments or feel the way in which we handle your information could be improved, please let us know by contacting [email]emily@star-network.org.uk[/email].

AMENDMENTS TO THIS PRIVACY POLICY

We may update this privacy policy from time to time without notice. Please check back for updates.

CONTACT DETAILS

If you want to contact us please e-mail Emily Crowley, Deputy Director at [email]emily@star-network.org.uk[/email]